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DELIVERY & RETURNS

DELIVERY

We deliver goods during normal business hours Monday to Saturday (excluding national holidays). Despatches are made same day, Monday to Friday, when the order is placed before 2PM local time (excluding Saturday & Sunday).

We employ an express courier with a tracking service to make the deliveries. You can personally choose which specific level of delivery service you require. We offer express options so that you can get the goods rushed when your situation is time sensitive.

 

HOW LONG DOES DELIVERY TAKE?

Delivery is advised to take the following timescales:

 

USA

Visit the USA Store

Standard ($9.99 USD):

Delivery with UPS Ground. Shipped Domestically within USA. Guaranteed Tracked Delivery within 1 to 5 Business Days.

Fast ($24.99 USD):

Delivery with USPS Priority Mail®. Shipped Domestically within USA. Guaranteed Tracked Delivery within 1-3 Days Monday-Saturday.

Express ($49.99 USD):

Delivery with UPS Next Day Air or USPS Priority Mail Express®. Shipped Domestically within USA. Guaranteed Tracked Delivery within One Day Monday-Saturday.

 

UNITED KINGDOM

Visit the United Kingdom Store

Standard (£4.99 GBP):

Delivery with DPD Next Business Day. Guaranteed Tracked Delivery within One Business Day (Mainland UK). One hour delivery window timeslot with 'in-flight' options.

Express (£9.99 GBP):

Delivery with DPD Next Business Day Before 12. Guaranteed Tracked Delivery within One Business Day Before 12 (Mainland UK). One hour delivery window timeslot with 'in-flight' options.

Saturday Service (£14.99 GBP):

Delivery with DPD Saturday Service. Guaranteed Tracked Next Day Delivery on Saturday (Mainland UK). One hour delivery window timeslot with 'in-flight' options.

 

CANADA

Visit the Canada Store

Standard ($19.99 USD):

Delivery with USPS Priority Mail International®. Shipped Domestically within North America. Guaranteed Tracked Delivery within 2-7 Days Monday-Saturday.

Express ($49.99 USD):

Delivery with USPS Priority Mail Express International®. Shipped Domestically within North America. Guaranteed Tracked Delivery within 2-5 Days Monday-Saturday.

 

EUROPE

Visit the Europe Store

Standard (€9.99 EUR):

Delivery with DPD Express Courier. Guaranteed Tracked Delivery within 2 to 5 Business Days.

Express (€29.99 EUR):

Delivery with DPD Express Courier. Guaranteed Tracked Delivery within 2 Business Days.

 

REST OF THE WORLD

Visit the Rest of the World Store

International Delivery ($59.99 USD):

We ship worldwide to 192 countries. Delivery with an express international courier. Guaranteed tracked delivery. Variable delivery time based on country. Please email info@lat56.com if you have any enquiry about your country and we will do our best to accommodate you.

 

RETURNS

28 DAY RETURN PERIOD (14 days + 14 days)

You can cancel your order within 14 calendar days of delivery. If you decide to cancel within the 14 calendar day return notification period, you then have a further 14 days to send the goods back from the point of when LAT_56 Club Services send you the return documentation.

We will exchange the goods or provide you with a full refund (not including delivery charges) provided that, where delivery has taken place, you have returned the Goods to us 100% in the same condition that they were delivered.

 

GET IN TOUCH

To make a request to cancel your order within the 14 calendar days of delivery window, please email our customer services team quoting "RETURN" plus your ORDER # and Full Name in the subject line to returns@lat56.com. As long as you are within the 14 calendar day delivery window to notify us of your wish to cancel your order, we will then send you instructions and documentation for the approved returns procedure. You should re-package the 100% unused goods securely in the original packaging and return them to our designated return address with the documentation which will be provided to you by customer services.

Once goods arrive at the return address provided by customer services they shall be checked over and the refund shall be made. The refund may take up to 14 days upon receiving the goods back to LAT_56. However, we always endeavour to complete the refund ASAP.

For your own protection, we recommend that you use a recorded delivery service when making a return. You are responsible for the cost of returning the goods to LAT_56, unless we delivered the items to you in error or the Goods have a manufacturing defect.

If you have any questions about the return procedure, please email returns@lat56.com and we will give prompt assistance.

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